Bojangles
Reviews and Complaints
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Verified Reviewer | Morrow, GeorgiaAsked to do.
- Great food
- Poor customer service
Preferred solution: Apology
User's recommendation: Don't eat or spend your money if disrespected.
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Verified Buyer | East Bend, North CarolinaConstantly getting my take out orders wrong
I visit the Bojangles in Jonesville, NC every Sunday on the way home from church. The orders used to be correct every time however for sometime now its been constantly wrong.
I always get takeout and I get unpleasantly surprised when I get home. For instance, I order unseasoned fries, get seasoned fries about half the time. I order ham biscuits with extra ham, get regular amount about half the time. Today I ordered two picnic size slaw, got small slaws.
I spend around $30 every time I go in there.
We really like the food, but I expect to get what I pay for. If it doesnt improve, Ill be forced to start going somewhere else.
User's recommendation: Check orders every time.
Complaint on service
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Verified Buyer | South Boston, VirginiaUnsatisfactory customer service and wrong order ever time I go to Bojangles
Preferred solution: Apology
User's recommendation: Recommendations is for your workers. Be kind.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy W2
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Verified Reviewer | Danville, VirginiaManager being disrespectful
My food was raw it wasn’t fully cooked
- Food is good when done right
- Good could be raw
Preferred solution: Apology
User's recommendation: Make sue your food is well done
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCools food and employee stole money off my debit card
Stopped at the mills river bojangles to get some food before work went through the drive through order a 2 piece dark with mash potatoes and gravy and pintos they gave me 2 legs in this order all the food was cold and the guy used a device to scan my card on his phone and steal money off my card who know how many people he has done this to I will be pressing charges on the person and the company for this I work very hard for my money and this is unacceptable and unprofessional the employees you have at that store are rude and very uncaring of what they do or say to people very *** ran and nasty food this is not how you run a business he got approximately $200 off my card and I am so very not happy at all would like to talk to a real person please thank you
- Used to stop and get food at many of your locations but no more
- Bad employees cold food
Preferred solution: Full refund
User's recommendation: Do not go there at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- Let you order things online that they do not serve in store
Preferred solution: Full refund
User's recommendation: I do not recommend ordering online from them.
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Verified Reviewer | Colina, Sao PauloComplaint on manager
Preferred solution: Full refund
User's recommendation: Don't go! The store # 852
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Verified Buyer | Conway, South CarolinaBad food and manager experience
It will never be satisfactorily resolved because Bojangle’s website doesn’t have live customer service to talk too and trying to put in a complaint, they make it impossible! They replied that someone would call but of course they didn’t.
I will NEVER go to Bojangles ever again. BAD BAD BUSINESS!!
- Breakfast sandwiches
- Service
- Product false advertising size
Preferred solution: Apology
User's recommendation: Stay away is what I am going to tell people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Norfolk, VirginiaFalse advertising
Preferred solution: Apology
User's recommendation: Stop lying to Seniors and Elders!!
Found black object in Mac & Cheese
- Make a profit
- Make profit even when something is wrong
Preferred solution: Full refund
User's recommendation: Watch out, check your food
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaCorrective action to my complaint is needed.
User's recommendation: Don't spend money at Bojangles in Atlanta.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kinston, North CarolinaTerrible customer service
User's recommendation: Go somewhere else to eat
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Even Jesus would check his order before he left.