GLORIE N
map-marker Allentown, Pennsylvania

Found black object in the Mac and cheese

Contacted manager he refused to give me a refund. I had to travel almost 40minutes to take food back. Carlos was very rude!! I will Never go back again..I purchased a two piece chicken meal Mac & cheese was nasty.
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User's recommendation: Watch out check your food.

Joe M Ysn
map-marker Selma, North Carolina

Complaint

Found a 3 inch piece of plastic mixed in the fries this was a sandwich combo bought on 2/26at7:12 pm at the Selma Nc location. My grandchild almost swallowed this foreign item in his fries and I spend a lot of money each week at this store!
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Alashia Phx

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Verified Reviewer
| map-marker Nashville, Tennessee

Pissy manager *** describes better

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Call me at 865-297-**** at your earliest convenience. Thank you. ,,, -----. ----- ,----- ,----- ,---
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Mr. T M

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Verified Buyer
| map-marker Maryville, Tennessee

WHY HAVE GRILLED CHICKEN ON THE MENU IF YOU NEVER HAVE IT READY?

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Bojangles - WHY HAVE GRILLED CHICKEN ON THE MENU IF YOU NEVER HAVE IT READY?
Original review Nov 13, 2023

There is never any grilled chicken ready & available when I try to spend my $ at any Bojangles location! Its EVERYWHERE I go, I ask for a Grilled Chicken Sandwich, & Im told 1 of 2 things!

Let me see if we have any ready or, it will be a 15 minute wait Which is then usually followed by me asking, is everything on the menu a 15 minute wait, or just what I eat? & they assure me everything else is ready, but not what you want!! grilled chicken!! Why hasnt this issue bn resolved already?

This is going on 2yrs that Ive bn dealing with this!! enough is enough! Cook 50 of those bastards, put them up in fridge, pull out & heat up real quick, then serve it!! Boom!!

2min!! When youre down to only 10 left, drop 50 more!! We shouldnt nickel and dime with grilled chicken at 12pm noon!! If it was close to closing time, I would agree!

I know they arent cheap I just feel like after 2yrs of this, its not me! Chick-fil-A has never told me its going to be 15 minutes Ive never heard them say let me see if we have any ready I just want better for Bojangles Thats it!!

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Pros:
  • Damn good grilled chicken
Cons:
  • Only option on the menu you have to wait 15 minutes to receive

Preferred solution: Grilled Chicken on demand from 11am-9pm

User's recommendation: Call ahead of time & tell them you are coming to get a Grilled Chicken, so they can cook it & have 1 ready!

David S Ybb

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Verified Reviewer
| map-marker Hoover, Alabama

Lady in store need to be fire

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Bojangles - Lady in store need to be fire
Bojangles - Lady in store need to be fire - Image 2
Employee on the phone cursing and then went outside to light up a blunt on the clock bigger African female with blonde/light brown hair with a red bojangles shirt on with TikTok leggings she was very rude and everything I ask for she say was out and did another customer the same way and over hear her tell another employee that she is not fixing anything
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Loss:
$15
Pros:
  • Good food when hot and fresh
Cons:
  • Employees eat and drink over food prep

Preferred solution: This female need to be fired

User's recommendation: Do not go to this location

Anonymous
map-marker Cabot, Arkansas

Never opens the inside

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This restaurant never open the inside of the restaurant in the morning time. They always saying that they are short, is the reason they want let customers inside of the restaurant. They just needs to closed down.
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Phylliss Pmb
map-marker Atlanta, Georgia

Complant

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It's for the most part a very good place to eat . I usually don't have a problem there. What was so bad is the management not contacting my husband after a week from incident . Both my husband and I called the night we ordered food take out and discovered the meal was totally wrong and left a message on machine . We dialed the number that was on our receipt . The manager stated she never got it because they had no voice-mail??? Not sure what is going on there . However we did call back yesterday to get the items thst were wrong the week before and it was delicious .
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User's recommendation: Would recommend for the food.

Sherry M Frw
map-marker Kings Mountain, North Carolina

Refund

Bojangles - Refund
Placed at wrong store. Call and canceled and canceled order at mount airy store . I called they said I had to contact customer service.
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Anonymous
map-marker Simpsonville, South Carolina

My start and last pay stub

Bojangles - My start and last pay stub
I need my start date and last pay stub information please its very important. Can you please fax it to 864-833-**** please my name is Tarchiema Smith. Thank you for your cooperation
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Jorge N Naa

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Verified Reviewer
| map-marker Deep Gap, North Carolina

My family and I were trying to have breakfast at the Quinton location in Pocahontas trail in Quinton VA. The drive thru lady was disrespectful and mean to include the manager

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Again trying to have breakfast on December 11 at around 8:20 AM and we were not even greeted and as I tried to order another item the person taking the order yelling at us if you have something else to order then go on. With such a disgusting attitude that I said I want to speak with the manager as I pulled up the manager completely ignoring us and the staff person continued to be rude towards us the manager didnt respond or did anything at all.

Her last words as I pulled away were so are you going to order or not. Not even politely ver condescending and not even caring.

I do not complain much and I want nothing fro your company but I believe you all should investigate this matter and stop them fro treating others as I was treated I will never eat at bojangles ever and will tell other people about my experience with this particular restaurant so they dont have the same attitude as we had to put up. Theres no need to have employees that treat customers with such belligerent attitude and disrespect.

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User's recommendation: Never eat at that location

Nashira Cfc

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Verified Reviewer
| map-marker Frankfort, Kentucky

Speak to hr

I am an employee at store number 589 and I have not received my paychecks going on three weeks. Mr. Nolan has approved my raise that I was supposed to get back at the end of November. I have not received that yet. I've spoke with my GM numerous times
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Christina R Pux

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Verified Reviewer
| map-marker Newberry, South Carolina

Order placed in app

Bojangles - Order placed in app
I ordered 6 bo berry biscuits from the Newberry SC store and only received one biscuit. With all of the already high prices and fees I paid $18 for ONE no berry biscuit. I was not able to get this resolved and it is highly discouraging!
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Loss:
$18
Pros:
  • Great food
Cons:
  • Late
  • Errors on multiple orders

Preferred solution: Full refund

User's recommendation: Triple check orders and confirm with delivery and/or if picking up, look in your bags. Multiple errors lately. Disappointing!

Rosalynn S

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Verified Reviewer
| map-marker Charlotte, North Carolina

Refund Needed

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I ordered food on the app and they did not make my order and then did not refund me. The person able to refund left during the conversation.
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Loss:
$76

Preferred solution: Full refund

Shannon G Yza

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Verified Reviewer
| map-marker Hollywood, South Carolina

Wrongful termination

It was on December 28,2023 when I left work early. I went to take the deposits it was a lot so the next day on the 29th I took sick I had the flu.

The 30th I went to the emergency room to get checked out when I was done I took my doctor excuse to my job andy boss was there and had the doors lock so I had to go in drive through just to give him my papers. Before all this had happened I talked to my bosses boss and told him about my daughter surgery that was on the 5th and I told my boss too about they both had know about it in advance so yesterday I worked my full *** not knowing I wás getting fired all because I left the job and took my daughter to her surgery appointment.another manager was at the store and several other employees workers. So when I clock out yesterday my boss Mr urilee Simpson told me to meet his boss at the other Bojangles and that's when he told me I was fired.

I'm really *** because I lose my job with taking my daughter to surgery. Also they had money missing in the store and they blaming me for that too and I wasn't at work when the money was missing I was out sick.

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1 comment
Guest

How can they blame you for missing money in the store, if you weren't present that day? Sounds like you are being used as a scapegoat.

There are plenty of other fast food places to work. Forget these people.

Robert S Cfg

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Verified Reviewer
| map-marker Petersburg, Virginia

Poor service

I went to buy a 12 piece chicken dinner tonight (01/26/24) at 5:50pm at the Petersburg location on Crater Road, prime time for dinner and I was told it would be a 20 minute wait before chicken would be ready. I ended up driving across the street to KFC and had my food in less than 5 minutes. This is a chicken fast food restaurant correct? I have had some small issues but nothing like this before. It makes no sense!
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Pros:
  • Close to the house
Cons:
  • Waiting for food to be cooked

Preferred solution: Apology

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