Product: Bojangles Customer Care Clear all filters (20 of 20 reviews match)
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It's a sunday morning stop at bojangles in Radcliff Kentucky. First I waited three minutes before someone asked to take my order ,after I had to blow my horn to let them know I was waiting. Second I get to the widow where there was no welcoming no customer service at...
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1.9
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Bojangles Customer Care
#1177925
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So im not one to complain but everytime i go to the bojangles near my house the customer service is always terrible, it's a new store in shelbyville. And i always have to wait longer than I normally would at any other bojangles. I ordered 3 wings and 2 *** ,I got them...
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Bojangles Customer Care
#1168897
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Went to bojsngles in moonville ordered a 4 pc wing meal.She ran up a 4 pc but I get to work I have a 3 pc I have 20 min so I go back I ma’am I ordered 4pc wing you gave me 3 the girl at the window says I heard 3. I say well can I get my receipt and get the difference...
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Bojangles Customer Care
#1164258
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Bojangles - Terrible

Waiting for 20 /25 mn before someone took my order.. terrible!!!
2.5
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Bojangles Customer Care
#1164056
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When I went to my local Bojangles to pick up my Thanksgiving bird, that I had pre-ordered and paid for, I was informed by the manager that “I’m really sorry but we do not have a turkey for you". This was after standing in the store for almost a half hour being...
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Anonymous
Anonymous

"ruin my families Thanksgiving"If this truly ruined your family's Thanksgiving, I feel so bad for you. Who cares if there was a chunk of dead bird meat on the table. The bird ...

1.0
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Bojangles Customer Care
#1137293
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Everytime i go to order chicken i ask for a 12 piece meal tjat i eould like to replace my eings for legs i get the responds we only have 2 legs i ask if they are going to cook anymore she replied it will take 15 mins i say i will wait not knowing i was golng to wait 46...
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1.6
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Bojangles Customer Care
#1135228
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The store was a mad house , lines backed up , the employees were yelling , customer orders were messed up , very unorganized , the food we got was cold and not what we ordered .People were leaving the store without ordering due to the mess and noise . Employees not...
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Anonymous
Anonymous

Tattoos do NOT equate to "gang" members! You will find them in almost any respected profession. Please don't stereotype, you're usually wrong.

2.2
Marion, Virginia
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Bojangles Customer Care
I didn't like
  • Mad house
#1130861
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Very bad service at bojangles

Went through drive thru and placed an order for two 2 peace meals . i was asked if i cared to wait for the biscuits, i said no. I waited 20 minutes and when i got home there were no biscuits. Complete waste of my time for nothing . will not be back.
3.2
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Granite Falls, North Carolina
Product
Bojangles Customer Care
#1129005
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Bojangles - I've complained several times
Management and corporate has been notified.Nothing has changed. Same poor management. Same poor food handling training. Dried out food, inadequet line stock. Reaching over food as a result. Handling cup lids inside and out. Pushing lid buttons from both sides. Refills...
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Anonymous
Bill

Your complaint revolves around "same" and "never changes" followed by a list of objectionable practices.That means you've been aware of this since previous visit (s) .Why doth...

2.1
Product
Bojangles Customer Care
#1122945
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On 10/16/2017 I went into the bojangles in cotton dale Al and there was no one up front to wait on us and then the lady came up from drive thru and asked if we needed anything... we were there to eat.. after she took our order she filled it and gave me the wrong food ..
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3.0
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Bojangles Customer Care
#1116173
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