Product: Bojangles Customer Care Clear all filters (16 of 16 reviews match)
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When I went to my local Bojangles to pick up my Thanksgiving bird, that I had pre-ordered and paid for, I was informed by the manager that “I’m really sorry but we do not have a turkey for you". This was after standing in the store for almost a half hour being...
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Anonymous
Anonymous

"ruin my families Thanksgiving"If this truly ruined your family's Thanksgiving, I feel so bad for you. Who cares if there was a chunk of dead bird meat on the table. The bird ...

1.0
Product
Bojangles Customer Care
#1137293
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Everytime i go to order chicken i ask for a 12 piece meal tjat i eould like to replace my eings for legs i get the responds we only have 2 legs i ask if they are going to cook anymore she replied it will take 15 mins i say i will wait not knowing i was golng to wait 46...
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1.6
Product
Bojangles Customer Care
#1135228
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The store was a mad house , lines backed up , the employees were yelling , customer orders were messed up , very unorganized , the food we got was cold and not what we ordered .People were leaving the store without ordering due to the mess and noise . Employees not...
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2.2
Marion, Virginia
Product
Bojangles Customer Care
I didn't like
  • Mad house
#1130861
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Very bad service at bojangles

#1129005
3.2
Details
Went through drive thru and placed an order for two 2 peace meals . i was asked if i cared to wait for the biscuits, i said no. I waited 20 minutes and when i got home there were no biscuits. Complete waste of my time for nothing . will not be back.
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Bojangles - Had to it for food to be cooked

#1098798
2.1
Details
Had to wait 20-30minutes for my chicken wing dinner to be cooked. Running low or busy dont eit to fix more after it all gone cook when its getting low
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Bojangles Customer Care Review

#919251
1.2
Details
Kershaw bojangles is the worst ive ever been to...staff was very rude and unprofessional. ..
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Bojangles Customer Care Review

#873849
3.7
Details
This is the fourth time I have ordered cinnamon pecan twists and have been told that there would be a 3-4 minute wait. It takes more like 15 minutes. I timed it this time and it was 12 exactly, compared to 25 the last time and an unquantified time the previous 2 occurances. If it takes so long then say so. Don't lie and consistently *** off the customer.
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Bojangles - I've complained several times
Management and corporate has been notified.Nothing has changed. Same poor management. Same poor food handling training. Dried out food, inadequet line stock. Reaching over food as a result. Handling cup lids inside and out. Pushing lid buttons from both sides. Refills...
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Anonymous
Bill

Your complaint revolves around "same" and "never changes" followed by a list of objectionable practices.That means you've been aware of this since previous visit (s) .Why doth...

2.1
Product
Bojangles Customer Care
#1122945
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On 10/16/2017 I went into the bojangles in cotton dale Al and there was no one up front to wait on us and then the lady came up from drive thru and asked if we needed anything... we were there to eat.. after she took our order she filled it and gave me the wrong food ..
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3.0
Product
Bojangles Customer Care
#1116173
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In the past 3 weeks, we have been to the store on East Main Street, Spartanburg SC at night probably between 5 and 7.The night crew there is terrible!!!!! Service is so slow you wonder if there is more than 1 person working. Have gotten the wrong food. On every visit...
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1.8
Product
Bojangles Customer Care
I didn't like
  • Lack of service and quality of food
  • Service
#1115543
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I just got home from a long trip with my daughter.Each time all rge food wasn't there and was already on interstate. At exit 141 in NC I ordered 2 bacon eggs cheese biscuits, 2 small bo rounds, 2 chicken tenders...thats all. Received 1 biscuit, 2 rounds and tons of...
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2.4
Product
Bojangles Customer Care
#1111812
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I went to Bojangles here in Rustburg, VA about an hour ago. I order, go through the drive thru. Ask for the receipt and the girl said they will put it in the bag. So I am driving down the road already on my way home, I call them to let them know that the receipt is...
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Rustburg, Virginia
Product
Bojangles Customer Care
#1084230
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Haven't been to my local bj in a while because always have issues matter fact kind of a joke in our community it be a good place for a real bj. Visit last nite 7pm order 3 wing dinners they said take 20 min so I said breast dinner had none either at time so just got...
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Product
Bojangles Customer Care
#1039685
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My experience today at Bojangles in Versailles, Ky was one of the worse ever. My husband went inside and placed his order. We went directly next door to Kroger and bought gas. He realized he was order was short a ham, egg & cheese biscuit. We immediately went back....
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Anonymous
Anonymous

I worked at the one in Knoxville,tn. I have had the hardest time getting my W2. You can't talk to anyone in person. You have to email so why don't you just email the W2 or mai...

3.0
Product
Bojangles Customer Care
#950282
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