Contact Bojangles Customer Service
Bojangles Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 366-9921
Customer Service:
-
1 (704) 527-2675
-
1 (704) 519-2118
Bojangles Emails:
Customer Service
Legal
Copyright Infringement Inquiries
Bojangles Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bojangles Customer Service Rating
4.4 out of 5
Contact Method Distribution
88% phone, 12% email
Most Popular Bojangles Phone Number
1 (800) 366-9921
Most Popular Bojangles Email Address
info@bojangles.com
Average Hold Time
00:01:03
Average Calls duration
2 minutes
Call Volume by Day
View full overview ›
Bojangles Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Bojangles Customer Service Rating | 4.4 out of 5 |
| Contact Method Distribution | 88% phone, 12% email |
| Most Popular Bojangles Phone Number | 1 (800) 366-9921 |
| Most Popular Bojangles Email Address | info@bojangles.com |
| Average Hold Time | 00:01:03 |
| Average Calls duration | 2 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Bojangles Live Agent Availability | 1% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, staff and employment |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Bojangles | First and last name, phone number or email |
Call Volume by Day
How to Contact Bojangles Customer Service?
Most Popular Number:
(800) 366-9921
| Total calls: 5 037 | Issues resolved: 64 | Last call: Mar 9, 2026 |
Contact Information
Bojangles Website:
Bojangles Help Center:
Corporate Office Address:
Bojangles’ Restaurants, Inc.
9432 Southern Pine Boulevard
Charlotte,
North Carolina
28273-5553
United States
Summary of Bojangles Customer Service Calls
8.1K
TOTAL
CALLS
CALLS
01:45
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bojangles?
Product/ Service Question:
- “Child worked there and we haven't received w2”
- “Problem with hiring”
- “Handicapped access”
Staff Question:
- “My daughter is an employee at one of your stores on John Dodd boulevard and the manager is bullying her so I need to talk to someone”
- “Bad Customer Service”
- “Extremely rude”
Employment Question:
- “W2”
- “Missing paycheck”
- “Payroll update”
Request for Information Question:
- “UpdAte email on application”
- “Ask a question”
- “Want to know where my refund is that been over aweek”
Shipping and Delivery Question:
- “Wrong delivery”
- “Missing order”
- “Reporting a set of employees in Greenwoo, Sc the location on Bypass 72”
Refund Question:
- “Refund”
- “They were supposed to refund my money because the order was taking ridiculously long amount of time. Got a horrible attitude a manager named Isaac, who was no help whatsoever and I want my money back for the food. He never gave me.”
- “Refund Needed”
Payments and Charges Question:
- “Coupons”
- Fraud
- “Over charging”
Account Question:
- “Promo code”
- “Check balance on promotional gift card”
- “Need to finish my code validation”
Website/ Application Question:
- “App is messing up”
- “Bojangles App is not working”
- “App promo code”
Cards Question:
- “Gift card problems”
- “Promotional gift card balance”
- “Pay card”
Activation/ Cancellation Question:
- “Order canceled online need refund”
- “To have an order canceled”
- “Cancel online order”
Return/ Replace Question:
- “Change my password”
- “Changing direct deposit”
- “Change w2 form address”
Other Question:
- “W 2's”
- Not satisfied with my order
- “Hr”
Compare Bojangles Customer Service To
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Bojangles