Bojangles Phone Numbers and Emails

Toll-Free Number:

  • (800) 366-9921

Customer Service:

  • (704) 527-2675


  • (704) 519-2118

Bojangles Emails:

General Info
Copyright Infringement Inquiries

Bojangles Contact Information

Bojangles Website:

Bojangles Help Center:

Corporate Office Address:

Bojangles'​ Restaurants, Inc.
9432 Southern Pine Boulevard
Charlotte, North Carolina 28273-5553
United States

Customer Service Rating and Reviews

1.5 / 5
Greg J Oka
Bad customer service

Bad everything don't go there please Lawrenceville hwy Tucker ga very rude and unprofessional poor customer service

Fluddaby L
Poor customer service and wrong order

I visit the 2903 Battleground Ave, Greensboro NC 27408, Bojangles quite frequently. On the past 2 visits through the drive thru, the customer service has been extremely terrible! On todays visit,...

Summary of Bojangles Customer Service Calls

02:13 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bojangles Customer Service?

Staff Question:

  • “Refused services”
  • “Very rude customer service today what it was not made like it's supposed to be prepared nor put in the containers it's supposed to be put in”
  • “Very bad service”

Employment Question:

  • “Job”
  • “Payroll issue”
  • “I need my paycheck”

Product/ Service Question:

  • “Broken links & sensitive banking info”
  • “Order wrong food always cold,Not done food”
  • “Complain about workers”

Request for Information Question:

  • “Requesting a loan for 401k”
  • “Would like to know when the grill and oven are both on”
  • “Complain about app.You have offers with no way to finish orders”

Shipping and Delivery Question:

  • “Wrong order”
  • “Didn't get my food”
  • “I live in Memphis Tennessee less than 5 minutes from the new Bojangles on Austin peay highway. Why does this location only sell chicken tenders? Online they advertisement shows that you can buy chicken with bones in it legs Wing size breast but each”

Payments and Charges Question:

  • “Charged for a order 4 times”
  • “Because i did the free offer for a 2 peice chicken and they charge me for it and it supposed to be free”
  • “Charged three times for one order”

Account Question:

  • “Sign in”
  • “Account”
  • “Reset password”

Refund Question:

  • “Refund Needed”
  • “Refund”
  • “Disrespectful employees and refund”

Website/ Application Question:

  • “App issues”
  • “Problems using the application”
  • “App problem”

Cards Question:

  • “My money not on my card”
  • “Gas card”
  • “Need a gift card”

Activation/ Cancellation Question:

  • “Wrongfully terminated”
  • “Order cancellation”
  • “Cancel my order and refund the amount”

Return/ Replace Question:

  • “I was miss treated at one of your store i returned food and the women said i lie aboutmy food they didn't give me what i wanted”
  • “Had to return a hard chicken bisc and manager said give her another one. I had already stated I wanted money back . Manager never apoligized.uit”
  • “I called to get a replace meal not the same due to a long hair in my food which left a bad taste in my mouth and I got very sick”

Other Question:

  • “Fraud”
  • “Old dried chicken”
  • “Theft by an employee”


Bojangles Terms of Service
Please read the following Terms of Use for the website carefully. If The Client do not agree with these Terms of Use, then do not use this website. Bojangles reserve the right, in Bojangles's' sole discretion, to change these Terms of Use at any time. If changes are made, Bojangles will post them here. Bojangles encourage The User of Website to review these Terms of Use periodically for changes. The Customer's continued use of this site will signify The User's acceptance of any changes in the Terms of Use. The User must be at least 13 years old to use the website. By using the site, The User of company services represent and warrant that The Client are at least 13 years old. The website and all content and materials on the site - including without limitation all photographs, text, artwork, images, page headers, button icons, digital downloads, data compilations, software, trademarks and logos, audio and visual effects, and audio and video clips - are owned by or licensed to Bojangles'.
To read more:
Bojangles Privacy Policy
This Privacy Policy explains how Bojangles collect, use, store, and share the information The Customer provide when The Client visit or use By using, The User of company services give The Customer's consent to collect, use, store, and share The Client's information as described in this Privacy Policy. If The Client do not consent, then do not use this website. Bojangles may collect personally identifiable information, such as The User's name, physical address, email address, telephone number, and credit card number, when The Client of Bojangles provide that information to Website Additional personally identifiable information may be collected if The Customer request information about franchise opportunities or employment opportunities on the website. This information is used only to evaluate The User's experience and qualifications for these opportunities. Bojangles also may collect personally identifiable information when The User of company services participate in activities that The Company sponsor on social media sites such as Facebook, Twitter, YouTube, and Instagram.
To read more:
Bojangles FAQ
The Company have answers to Company's most frequently asked questions below. Bojangles' is actively seeking highly qualified individuals to become Franchise Owners. Previous restaurant experience is preferred and recommended, but not mandatory. Bojangles will take into consideration prior business experience, financial qualifications, motivation, and a track record of personal success as important factors in Bojangles's' evaluation process. Because Bojangles want Company's Franchise Owners to succeed, offer and require all operators and managers to complete a comprehensive training program. Royalty fees and the Marketing Development Fund fees are outlined in Bojangles's' Franchise Disclosure Document. Bojangles' proven training program has been imperative in helping Bojangles become one of the premier quick service chicken franchises. Because Website are absolutely fanatical about Bojangles's' food and the people who love Company's food, require that a minimum of five of The Customer's operating managers successfully complete six weeks of training prior to opening The Client's first two restaurants.
To read more:
Top Bojangles Services

Customer Care, Drive-through, Manager

Top Bojangles Products

Chicken, Combo Meal, Biscuit

Bojangles Pros and Cons

Pros: Good food, Manager, Location, I have no pros, Close by house

Cons: Poor service, Staff rudeness, Ghetto mentality and totally unprofessional, Customer service or the food, Bad service


Bojangles is a quick service chain of restaurants. It was started by Jack Full and Richard Thomas in 1977. The first restaurant was opened in Charlotte, NC. Bojangles’ menu offers chicken biscuits, sandwiches, salads, drinks, sweets, kid’s meals etc. There are over 600 Bojangles locations in Alabama, Pennsylvania, Tennessee, South Carolina, Washington DC and other US states. Meal is made from scratch at Bojangles. Regular customers can join Bojangles e-club and get rewards for: sign up, references and birthday. Bojangles online store offers a wide range of apparel and commodities with Bojangles emblem and motto.

Bojangles reviews and complaints

Bojangles is ranked 70 out of 586 in Fast Food category

Area Served


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