Bojangles - Poor Service for Customers With Disabilities
Visited the Bojangles @ N. New Hope Rd.
in Gastonia, NC. I am disabled and need the use of a walker to get around. The handicapped parking at this location, while clearly marked, is behind the store requiring a disabled/handicapped person to walk 40-50 yards from the time they exit their vehicle until they get to the door. This can be exhausting for some of our older citizens.
The manager wasn't around to talk to and I have heard nothing from the corporate offices.
Apparently if you can sell chicken to the well-bodied public, they get to park at the door and forget about the disabled and handicapped since they are a smalle fraction of customers. Will not be going back to this store and will urge my friends to stay away from Bojangles.
Reason of review: no concern for handicapped.
Preferred solution: Hadicapped parking should be closest spaces to main entrance.
Bojangles Cons: Parking for handicapped at back of business.
Location: 507 N New Hope Rd, Gastonia, NC 28052, USA
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