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Resolved: The condition of the store

Bojangles - The condition of the store
Bojangles - The condition of the store
Bojangles - The condition of the store
Bojangles - The condition of the store
Bojangles - The condition of the store
Bojangles - The condition of the store
Update by user Sep 11, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Sep 11, 2022
This is the nastiest store I have ever been to. You should come and clean this place. All the vents are have black mold on the them. With food all over the floor. And it was a Sunday and they had no food cooked. Please close this store if you cant clean it up. Rebecca Johnson
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Resolved
ID
#3946900 Review #3946900 is a subjective opinion of poster.
Pros
  • Use to be so good
Loss
$49
Preferred solution
Full refund
New Reviewer

Telling

Your Macon Ga location on pionono has an employee by the name of Brittany Wilcox that's stealing food and money at the end of shift every night. Stealing out the safe and money bags all. Good luck!!! Taking money not ringing the order up. Was in on the break in a robbing of the safe also.

User's recommendation: Hire better people cause I'm tired of her being late everyday.

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ID
#4022813 Review #4022813 is a subjective opinion of poster.
Location
Macon-Bibb County, Georgia
New Reviewer

Not honoring the free coupon that the app gives you

The app gives you free 2 piece & a drink & no location that i have went to has honored it yet that false advertisement
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ID
#4015827 Review #4015827 is a subjective opinion of poster.
Preferred solution
My free meal

Dissatisfied that the Bojangles next to my home does not sell bone in chicken. Also concern about Bojangles customer service. A customer should be able to speak to someone rather than press 1 press 2

I live in Memphis Tennessee less than 5 minutes from the new Bojangles on Austin peay highway. Why does this location only sell chicken tenders? Online they advertisement shows that you can buy chicken with bones in it legs Wing size breast but each

User's recommendation: Live customer service representative who can give you immediate feedback and possibly answer your question rather than wait over a week later to get a response back that has nothing to do with why you call.

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ID
#4011820 Review #4011820 is a subjective opinion of poster.
Location
Memphis, Tennessee

I am tired of getting cinnamon twists that bounce off the pavement!!

I went through the Jeff Davis Highway Bojangles in Chester, Virginia and asked for a cinnamon twist. This is the third time it has happened this year. They are awful and why put a product that is cold and stale out the drive thru? Why?? They do not care. I went in one...
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ID
#4011520 Review #4011520 is a subjective opinion of poster.
Location
Norfolk, Virginia

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Verified Reviewer
New Reviewer

Poor service

From the moment I walked into Morrow Bojangles I was not acknowledged, I was given an attitude, I was disrespected, I was not given any information on my order, the personnel was nasty to me and other customers and have no idea what was done to deserve this treatment....
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ID
#4009929 Review #4009929 is a subjective opinion of poster.
Location
Morrow, Georgia
Pros
  • Good food
Cons
  • Horrible customer service
Preferred solution
Apology

Unhappy customer

I downloaded the Bojangles app. I was supposed to get a free 2 piece chicken dinner. I got the promo code and I took it to the Bojangles on old national hey in college park Georgia and the employee was so rude, and refused to give me my free meal, or even look at it on my phone. So I ended up paying for it. The app is still showing that I'm owed this meal, but no one wants to honor it.
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ID
#4005181 Review #4005181 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Because I was ripped off

Bojangles - Because I was ripped off
Was asked to pull forward in the drive-through. Is 1st they handed me the food. My food got cold while I waited for 8 bo berry biscuits. Then when I got home, They did not put the family sized coleslaw in the bag and my 80 year old grandmother did not have anything for dinner. Because she doesn't eat meat. When I called and asked what they were going to do about this I was told I couldn't drive backup there to get the Kohl saw and they would give me 2 bo berry biscuits.AngryAngryAngry Gas my time my cold food what the *** I demand something we done about this.

User's recommendation: Do not go there.

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ID
#4002375 Review #4002375 is a subjective opinion of poster.
Location
Charlotte, North Carolina

About a coupon

Bojangles - About a coupon
I have downloaded the Bojangles app. On my Bojangles app I have a reward for a free 2 piece chicken dinner. Offer expires 10/02/2022 code is 549 FVR. I put location in my area for 4836 hwy 129 N, Jefferson, Ga. At this restaurant they don't want to comply with my reward. Can assist me with this problem. Thanks Customer.
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ID
#3996648 Review #3996648 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Online Order

Its always a problem with Online Orders with Bojangles.I tried for a whole Month with online orders especially if there free items and its a problem.
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ID
#3996540 Review #3996540 is a subjective opinion of poster.
Cons
  • Online orders
Loss
$8
Preferred solution
Items
New Reviewer

Complain about workers

I have went to this bojangles number of times an went in to be served workers standing around at the drive thru talking not watching for customers coming in to the restaurant so serveral times I have just walked out an didnt say anything one time me an another customer was standing there no service an we walked out

User's recommendation: Go to another restaurant for better service.

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ID
#3990914 Review #3990914 is a subjective opinion of poster.
Preferred solution
Some coupons or something for my time wasted

Cold food and wrong food

No chicken at 3:300 in the afternoon. Then tell me they not dropping anymore until shift change. What n the world Its no proof of bbn purchase because they didnt have any chicken to buy.

User's recommendation: Dont stop. Its alway a problem.

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ID
#3985309 Review #3985309 is a subjective opinion of poster.
Location
Suffolk, Virginia
New Reviewer

Service Sucks

The *** customer service is so bad at BOTH Monroe, NC Bojangles that Ill NEVER return! They suck bad!

User's recommendation: Management doesn’t care.

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ID
#3984642 Review #3984642 is a subjective opinion of poster.
Cons
  • Customer service sucks bad
Loss
$25
Preferred solution
Full refund
New Reviewer

Poor Customer Service

Only 5 cars ahead of me and it took 20 mins to get to order board. Once I pulled up to get my order I understood why it took so long. The girl was on her cell phone. When she hung up she started texting. Tried to call store. Busy every time I called. Pulled out on I40 and my order was wrong.
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ID
#3982389 Review #3982389 is a subjective opinion of poster.
Location
Sevierville, Tennessee

Jus clicked

Im just trying to get my check and I havent received nothing yet and I been trying to reach yall for over two weeks now
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ID
#3982267 Review #3982267 is a subjective opinion of poster.
Location
Spartanburg, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

Even to report an issue that I constantly experience with Bojangles in Athens Georgia is difficult and ridiculous this doesn't make any sense this is the most pathetic restaurant I have ever encountered every single time I try to order online online is difficult to use...
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ID
#3968708 Review #3968708 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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