Bojangles

Monday, April 14 I went to the Bojangles in Beaufort South Carolina. I ordered a 12 piece with the three sides, macaroni and cheese, french fries, and dirty rice.

I also added two Bo- berry biscuits and a lage Dr. pepper.

My order was given to me and I drove off realizing that they did not give me my Dr Pepper. I had to turn around and go back. I was giving my Dr Pepper and I left for home and when I got home, I realized that the chicken wasnt of the quality that is recognized by Bojangles franchise, the chicken look more like KFC chicken and two of my chicken was missing, my blueberry biscuits were not inside of my order, my biscuits that goes with the 12 pack family meal was also not in the bag.

I made several attempts to contact the store, but the number listed on Google and Google search came up as a number no longer existing. I am exhausted and I have made a call to the corporate office, hoping that they will rectify this.

Yesterday at 4:30 PM, I placed an order online to be picked up at the North Main Street store in High Point, NC at 5 PM. We were having slightly bad weather with less than 1 inch of snow on the ground, but I had received an email confirming my order, so I naturally assumed the store would be open when I arrived.

I drove for 15 minutes through snow and ice to get there, only to find the store was closed. I called the store this morning seeking some restitution for my wasted time and inconvenience and was met with a hostile assistant manager who told me there would be no such restitution other than a refund. However, she did offer an angry and insincere apology. Nothing else.

Not a free side order or even a free cup of water. Just a nasty, 'couldn't be less interested' attitude. I decided to do a little checking on social media to see what other people are saying about the Bojangles North Main Street store. I was not at all surprised to find a long and sorry record of complaints and poor reviews.

I have been a loyal Bojangles customer for years and have spent thousands of dollars over the years at the North Main Street store. Needless to say, this source of revenue ends for you this morning. Given the obvious lack of concern for quality service and customer relations, I will not expect any favorable response from what little management there is, but I do intend to join the thousands of unsatisfied customers in a quest to warn the public about the Bojangles' hostile treatment of customers and the profoundly unprofessional management. There was once a time in America when professional integrity and consumer relations were of paramount importance.

Businesses like Bojangles have stolen those qualities in recent years.

I look forward to the day when your company has to close your doors for good, for the greater good of America. John Houston.

I stopped by your Hope Mills.North Carolina location at around 12:15 PM during lunch on april 13 2025 ...Asked if I could receive breakfast items at this time was rudely told no that they were on lunch which I am under the impression that your establishment serves breakfast from 7 to 7... So i pulled around and parked and ordered online and received my Items so I want to know why I was refused to be served in your Drive through so rudely .

This is not the first tume this has happened to me at this location but it will be the last seeing as how they refuse customers in person and give preferential treatment to online orders ... i have kept a copy of my reciept ... i have witnessed employees at this location treat customers with disdain and disrespect and then laugh when those customers are outraged by their atrociuous behavior which is why i stopped coming for a long time and i will just resume my no patronage stance on this establishment since the have such disdain and hatred for your customers ... and an employee named malachai continuesly disrespected and talked down to the only person who acted like they cared to help me once i recieved

only half of what i ordered ...

which was a manager Richard who deserves a damn medal for putting up with malachai and the lady whose name i dont know who was just fussing at richard for helping me because she was more worried that he wasnt on the clock ... the employees cursed and bitched the entire time i stood there waiting mostly malachai

I was at a Miami Bojangles near the Walgreens I work at and I have bowel issues at times. I was enjoying a 3 piece meal when I felt an accident coming on so I dropped my pants and went on the floor.

It was a natural act that happens to me often and my Mammie usually cleans it up but wasnt with me today. I was going to clean it up but wanted to finish my meal first.

The manager came at me yelling I had to leave and threatened to call the cops on me. For having an accident? I said I was going to clean it up, what did she want?

If I wasnt hooked on the chicken I would boycott them. Bojangles needs to realize people have health issues and not threaten to call the cops on them.

Yesterday at 4:30 PM, I placed an order online from the Bojangles store on North Main Street in High Point, NC, to be picked up at 5 PM. We were having a somewhat bad weather with less than one inch of snow on the ground, but as I had received an email confirming my order, I naturally assumed the store would be open when I arrived.

I drove for 15 minutes through snow and ice to get there only to find the store was closed. I called the store this morning seeking some restitution for my wasted time and inconvenience and was met with a hostile assistant manager who told me there would be no such restitution other than a refund. However, she did offer an angry and insincere apology. Nothing else.

Not a free side order or even a free cup of water. Nothing but a nasty, 'couldn't care less' attitude. I decided to do a little checking on social media to see what other people are saying about the Bojangles North Main Street store. I was not at all surprised to find a long and sorry record of complaints and poor reviews.

I have been a loyal Bojangles customer for years and have spent thousands of dollars over the years at the North Main Street store. Needless to say, this source of revenue ends for Bojangles this morning. Given the obvious lack of concern for quality service and customer relations, I will not expect any favorable response from what little management there is, but I do intend to join the thousands of unsatisfied customers in a quest to warn the public about the Bojangles hostile treatment of customers, and the profoundly unprofessional management style. There was once a time in American business when professional integrity and consumer relations were of paramount importance.

Businesses like Bojangles have eliminated those qualities in recent years. I look forward to the day when this company has to close their doors for good, for the greater good of America.